Rented with Ashi for my third year of university. Great agency, maintenance always came when needed. Super polite and helpful. When our house had covid at the end of our tenancy, Ashi let us stay longer than our contract until we got better to leave.

From the first day, I and my wife contacted one of Ashi Properties' agents regarding a studio apartment we were interested in, He was very professional, polite and gracious in the way in attended to me. Upon moving into the apartment, the agency responded promptly to our requests whenever there was a fault in the property. Even when we decided to move out, they informed us before time about potential viewings and ensured that our privacy was guaranteed. Ashi properties are truly an excellent lettings and sales agency and we recommend them to anyone seeking to rent an apartment in Cardiff.

Ashi were super helpful and always super kind, any problems we had were promptly fixed by their efficient maintenance team. We had absolutely 0 issues with them, and we’re gutted we won’t be living in one of their properties next year. 10/10 highly recommend :)

I rented for over a year with Ashi. It was a lovely property, reasonably priced and well managed. Ashi were really accommodating and helpful when I had questions and issues. Generally very easygoing, friendly and kind staff. Would highly recommend. Thank you so much.

DO NOT USE IF STUDENT - My girlfriend and her friend (2 girls) stayed in a property (flat, 2 bedrooms) for a just over 3 months but was forced out of the property due to lockdown measures . We returned together to the property 3 months later to clean and left it in mint condition after removing all remaining items out (all fees and rent were paid on time during the time not spent at the property). They were expecting a full return on their deposit but were greeted by the most unwelcome of sights during the mits of a global pandemic, a nearly 50% deduction of their initial deposit claimed to be for ‘cleaning fees’ and a mark on a table that once research was valued at £15. Please correct me if I’m wrong but charging £300 to clean a 2 bedroom flat is a little steep, if not I’m certainly in the wrong business! A clear violation of taking advantage of students and making them believe they are in the wrong! Do Not Use. 0 stars would be given if I could.

Rented with them. Overrated and overcharged for a mediocre place. Didn't get more than half my deposit back. Horrible speed of service and hospitality. Wouldn't recommend to anybody. Tip: there are many other lettings on the same road. Try any letting that is on the same road. Edit 1: It's the 14th of December 2020, I haven't received any mail or call regarding the money I was supposed to receive. I wouldn't recommend them to anybody. Walk in to literally any other lettings agent on the same street but not these guys.

They charged a cleaning & painting fee from my deposit (Even though the flat had been cleaned, and left in the same condition I received it in). As a student I did not realise that I should have photographed the condition we left the flat in (freshly cleaned). It is an unfortunate tactic, and preys on student's ignorance to their rights when letting.

Appalling service. Deep cleaned flat, now they are trying to charge me for cleaning. Flat had damp on walls that got progressively worse during the winter - not condensation but damp!! Also charging for painting over damp patches! Do not touch this agency

good friendly service from this agent, always happy to see me and never too busy. Very supportive and happy with their feedback and quick responses.

I lived in an Ashi property for a year and they were a very professional and efficient letting agency. Any problems were dealt with quickly and we were always given notice before they visited the property. I would definitely recommend renting with Ashi.